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PICMET
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Project
requirements After
knowing the strategic importance of projects to the organization, we
should know the projects’ requirements, and then they can be assigned to
appropriate project managers. Usually,
project requirements are based on project characteristics.
From our study, we found that some companies in high velocity
industries regard project requirements as the level of risk associated
with projects, degree of schedule criticality, degree of organizational
complexity, degree of task complexity, and level of technology novelty. To be used for project manager assignments, these requirements should be
translated into the level of project manager competencies that each
project needs from its project manager (discussed in the next section).
For example, if a project has a high risk level, it needs a project
manager who is very competent in risk management. Competencies
of project managers
Competencies of project managers are the important criteria for project
manager assignments. From our
study we found that to meet the needs of projects, project managers should
be experts in administrative/process competencies, namely
monitoring/control, risk management, planning/scheduling, and resource
management, with an understanding of the company’s project management
process. The second important
group of competencies is interpersonal competencies, which include
leadership, communication, team management, conflict management, and
problem solving. The next
group includes competencies regarding business/strategic elements:
business sense, customer concern, integrative capability, strategic
thinking, and profit/cost consciousness.
Intrapersonal competencies are also important. A project manager should be organized and disciplined,
responsible, proactive and ambitious, mature and self-controlled, and
flexible. Last in the group
are technical competencies. Project
managers are not required to have technical expertise but should have
knowledge of product applications and of technology and trends. These
competencies can be used to evaluate the required competencies (the level
of competencies that each project needs) and the available competencies
(the level of competencies that each project manager possesses). These required competencies should be compared with the
available competencies. The
level of matching between required and available competencies indicates
the level of compatibility between a project and a project manager, and
has a vital role in project assignments
It is essential that project managers who manage multiple,
simultaneous projects possess another set of competencies to coordinate
projects—multiple project management competencies.
They should be experts in interdependency management, multitasking,
simultaneous team management, and interproject processes.
These competencies will help them utilize their own resource
capacity to be able to take on more projects. Organizational constraints Organizational constraints are criteria
representing personal and organizational limitations/concerns regarding
project manager assignments. We
found from our study that some organizations are most concerned about the
credibility of a project manager. Next
is the strength of the project team, meaning if a project manager is
assigned to a strong project team, he may be free from managing details. Another important concern is the capacity of a project
manager, which is often ignored by some organizations.
This includes the effective capacity, the current workload, and the
availability measures (expressed in person-hours per time period).
Essentially, this constraint prevents a project manager from taking
on more project assignments than his resource hours can support.
Another constraint is the project interdependencies and
interactions. The point here
is that when several projects have strong interdependencies
and interactions, they should be, if possible, assigned to the same
project manager. One last
concern is the ability of the support staff, whose superior skills can
enable a project manager to spend more time on value-added activities. In
conclusion, to achieve effective project manager assignments, management
should pay attention to the impact of the assignments on the organization. By doing so, they should recognize that project assignments
influence the success of projects. This
is a reason why we propose project requirements and competencies of
project managers as assignment criteria.
In turn, the success of projects will enhance the success of the
organization. Organizational
factors and constraints should be considered in project manager
assignments as well. We
believe that an effective project manager assignment is one way to deploy
organizational strategy down to the operational level of project
management. With an
understanding of the process of project manager assignments and the
assignment criteria, we are currently developing a model for project
assignments. In the last
stage, we will test our model with actual information from a company. Please
contact patanap@etm.pdx.edu for
further details of this study.
Copyright ©Technology Management Newsletter, 2004 |
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